Messenger Chatbot for Rebellious Jewelry Store

This is the story of how we helped the e-commerce store Outlaws.Amsterdam get started with conversational marketing using Messenger chatbot.

"If evolution is outlawed, only Outlaws will evolve'"

International brand Outlaws is created in Amsterdam, and identified by its western and rebel appearance.

Outlaws exist to help people express their inner Outlaw through Jewelry with each ring, bracelet or necklace is telling a story.

Approach

We would implement conversational marketing to this e-commerce store by using Messenger Chatbots. 

"If evolution is outlawed, only Outlaws will evolve'"

International brand Outlaws is created in Amsterdam, and identified by its western and rebel appearance.

Outlaws exist to help people express their inner Outlaw through Jewelry with each ring, bracelet or necklace is telling a story.

Approach

We would implement conversational marketing to this e-commerce store by using Messenger Chatbots. 

Problem

Outlaws were looking to add conversational marketing to their multichannel marketing strategy.

Solution

Outlaws implemented a fullly automated customer support assistant, a lead generation tool, a marketing automation system, and a non-paid sales machine.

Automation

A chatbot on Messenger could automate customer support and answer questions automatically to save time & money.

Lead gen

In a fun and most importantly unique way, we would design the messenger chatbot to generate leads on autopilot.

Marketing

By setting up automations, the e-commerce store would be able to reach out to their customers with personalized messages.

Sales

When the time is right, the lead is nurtured, and the prospect is ready to buy, the chatbot will make the sale.

The Results

A chatbot is an automation service, and NOT a single campaign. It will continue producing results as long as it’s active new users (or even old ones) engage with it. This chatbot will be active for Drippy for years to come since it is fully automated. 

Chatbot features

Track orders

The customers could automatically get help to track their order.

Automate Suppport

Answer questions instantly via Messenger.

Coupons

We gave customers coupons and send automated reminders via Messenger.

Instagram Followers

We used the chatbot to increase the number of followers on Instagram.

Personality Test

We created personality via the chatbot to suggest personalized product recomendations.

Famous Outlaws Quiz

We built highly engaging quizzes about famous Outlaws and gave personalized product recomendations.

Email leads

In a genuine way, we used the chatbot to generate email lead and insert them into the email sequence.

Testimonials

In our automations, we delivered testimonials from other customers in a fun, unique, and engaging way.

Product recomendations

Inside the chatbot the customers could get recommendations on products based on their preferences.

Hannes Media mission is to build the bridge between you and your customer, so you can focus on making the world a better place. It’s time to let your customer be the hero of your story.

Hannes Jacobsson

Founder

Do you want results like this?